Return and Refund Policy

At Universal Media, we are committed to providing high-quality, customized products through our website, kalyancards.com. To ensure clarity and transparency, we have outlined our Return and Refund Policy below:

No Returns or Refunds

Due to the customized nature of our products, we do not accept returns or offer refunds for any purchases made on kalyancards.com. All cards are created based on customer specifications and preferences to meet individual needs and requirements.

Order Confirmation and Approval

  • Before proceeding with production, we request customers to carefully review and approve their order details, including designs, text, and any other customization specifications.
  • Once the order has been approved and production has commenced, modifications cannot be made, and no cancellations will be accepted.

Exceptions

In the unlikely event of an error caused by Universal Media (such as a misprint or incorrect customization not matching the approved design), we will review the issue on a case-by-case basis and take necessary corrective actions, which may include reprinting the order.

  • To report such issues, please contact us within 48 hours of receiving the product.
  • You may be required to provide proof of the issue, such as photographs or order details.

Contact Us

For any questions, concerns, or assistance with your order, please reach out to us:

By placing an order on kalyancards.com, you agree to our Return and Refund Policy.

Thank you for choosing Universal Media. We appreciate your understanding and cooperation.